Your Small Business
Technical Ally!
We are Information
Systems Consulting professionals serving the Minneapolis St. Paul greater
Metropolitan area and our friends in Polk and St. Croix County in Wisconsin. We
specialize in helping Small Businesses with technology.
Founded in 1993 as a
means for our founder to survive college.
Back then his day job
was maintaining the software and hardware in the computer labs at the
University of Minnesota Duluth. At night he would trade PC setup and
repair services for a real dinner and a few bucks that went right back to the
University. We have since expanded beyond academia to serve just about
any industry. Some examples of industries we currently serve include
brokerage firms, law offices, manufacturing, Chambers of Commerce, Building
associations and building management, photographers (digital photography
advancements are amazing!), distributor/ wholesale, retail, not for
profit, medical device, pharmaceutical, Recreation Vehicles, Golf courses,
bookkeepers/accountants/CPA's, Government, Law Enforcement and floral/garden
centers.
Majority of our
business is grown from referrals and we welcome your reference inquiries.
We do NOT try to change
your business or processes' to fit our products and services or our vendors
products. We will evaluate your needs and wants and suggest the best software
and hardware based on those needs and what is currently available from just
about any vendor within your budget.
We are upfront about
everything, even our rates. $95/hr + $35 trip charge. $65/hour remote support, no hidden fee's.
One hour minimum onsite. 15 Minute increments past first hour and for all
remote support calls. Emergency service or after hours rate (3 hr
response) is $235/hr. Most tech support calls less than 15 minutes(within
business hours) are free for current customers (customers with billable
services within the last 5 months).
Please contact us
during normal business hours (Monday - Friday 8am -5pm) for non emergent
issues. Phones are answered 8am – 8pm Monday – Friday and text urgent
issues after hours. If you get our voicemail it means we are on the
phone helping other customers or closed. Please leave us a message
and someone will get back to you shortly. Emails work too for just about
any issue anytime. Email responses are always free and you may be shocked
at when or how quick you get a response.
Telephone
651-462-7104
Postal
address
179 S. Lake Street; Forest Lake, MN
7900 Excelsior Blvd Suite 104; Hopkins, MN 55437
Electronic
mail
General Information: sales@microconsulting.com
Sales: sales@microconsulting.com
Customer Support: support@microconsulting.com
Webmaster: WebMaster@microconsulting.com